Webinars

Help Desk Webinars

Next Help Desk Webinar
TBA

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Past Help Desk Webinars
October 8, 2014

Technology is constantly changing. Are you up-to-date with the latest trends that can save you time and money? View this webinar to learn about the latest in help desk trends including customization, asset tracking, automation, and simplifying the help desk experience. To view the recording, click HERE

August 14, 2014

Now is the time to build a better help desk! View this webinar to see how the structure of your help desk can benefit your organization. To view the recording, click HERE

June 19, 2014

Some help desk solutions are complicated and hard to manage. Others don't have the power and flexibility your organization needs. On this webinar, hear how one organization learned first-hand the benefit of a simple, yet powerful help desk solution, and learn about the importance of having an easy-to-use help desk solution. To view the recording, click HERE

May 20, 2014

Are you getting the most out of your help desk? Or maybe your help desk is too complex and hard to manage. Many organizations have learned first-hand the benefit of a simple, yet powerful help desk solution. View this webinar to learn about the importance of having an easy-to-use help desk solution. To view the recording, click HERE

April 24, 2014

A cloud-based help desk solution gives you the ability to run a help desk without using the resources it takes to set up, configure, and maintain an internal server. View this informative help desk webinar to learn more about the benefits of a hosted help desk solution. To view the recording, click HERE

February 25, 2014

In this help desk webinar, you'll learn how a hosted help desk solution can benefit your organization. To view the recording, click HERE

January 29, 2014

View this informative help desk webinar, where you'll learn about the benefits of a hosted help desk solution. To view the recording, click HERE

October 17, 2013

View this first-hand case study of how one large organization made the ROI case for their help desk solution by delivering the help desk capabilities required by both their IT team and their users. To view the recording, click HERE

August 7, 2013

In this webinar, find out first-hand how GroupLink's help desk solution delivered the ROI case for Escondido Union High School District by providing the capabilities they needed and avoiding unnecessary complexity for their IT and user staffs. To view the recording, click HERE

June 18, 2013

View this webinar to learn how your help desk software can help you easily justify your staff to management and improve your IT department's productivity. To view the recording, click HERE

April 24, 2013

View this webinar to learn about five simple ways to stop creating unnecessary help desk work. To view the recording, click HERE

March 21, 2013

In this webinar, see how customization and configurability, coupled with ease of use, will benefit your organization's IT staff and other departments. To view the recording, click HERE

February 20, 2013

Learn how everything HelpDesk® will benefit your organization by automating processes. To view the recording, click HERE

January 22, 2013

View this webinar to learn how everything HelpDesk will help you achieve your IT resolutions. To view the recording, click HERE

December 5, 2012

View this webinar to learn the importance of help desk reporting, and see a powerful help desk solution and its customizable reports. To view the recording, click HERE

November 7, 2012

View this webinar from GroupLink® to see first-hand the benefits of using a powerful help desk solution. In this webinar, you will learn how GroupLink's everything HelpDesk will improve operations in your organization. To view the recording, click HERE

October 9, 2012

View this webinar of GroupLink's everything HelpDesk to hear from your academic California peer, Kasey Segraves of Escondido Union High School District. He will provide valuable insight on providing an easy help desk experience for end users. To view the recording, click HERE

September 27, 2012

View this webinar of GroupLink's everything HelpDesk to learn valuable information about delivering excellent service to your entire organization. To view the recording, click HERE

July 17, 2012

In this webinar, you will hear from your peer in Wisconsin, Julie Lowy with Eau Claire Area School District. She will discuss how the ease of use, email integration, and mobile interface of everything HelpDesk greatly benefit her organization. To view the recording, click HERE

March 21, 2012

View this webinar to learn valuable information about implementing and using a simple, yet powerful help desk solution. To view the recording, click HERE

February 14, 2012

View this webinar to hear from Donna Eurek with Garland Independent School District. She will discuss how her IT staff, school administrators, and end users have come to love their help desk solution. To view the recording, click HERE