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"With the PDA's we are able to peek on assigned tickets to look at the history, and be able to act on it by responding to the client or re-assigning the ticket to another technician."
"With everything HelpDesk® communication has greatly improved between the technician and the end user. Everyone can see what is happening with their issue."
"everything HelpDesk gives us the ability to choose different statuses of the ticket which allows us and the user to see what is going on right at the moment." |
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everything HelpDesk® Internationalizationeverything HelpDesk can be viewed in multiple languages, including; German, Dutch, Finnish, Swedish, French, Italian, Spanish, Portuguese, and others. Video Overview everything HelpDesk by GroupLink® features key integration with your infrastructure, whether it be Novell®, Microsoft® or Linux®, eHD™ has the integration you need to make the most of your technology and lower your total cost of ownership. eHD's integration Points:
Select International everything HelpDesk Customers
International Customer Success Stories
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