everything HelpDesk is a mobile, web-based, user-friendly help desk solution that fulfills the needs of multiple departments for incident tracking and workflow management. Implementing this solution increases effectiveness, reduces total cost of ownership, and allows organizations to

  • Streamline and track issues
  • Improve communication
  • Gauge performance
  • Report progress

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referral tracking

eReferrals enables banks, credit unions and other financial institutions to collect and distribute leads from a central database. This solution provides comprehensive account and interaction history, and allows institutions to

  • Increase conversion rates
  • Deliver comprehensive reports
  • Manage and automate closure processes
  • Ensure security through directory authentication

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ContactWise centralizes and manages contact information, which gives organizations more time to build relationships and drive business, rather than spend time supporting a CRM. This solution increases productivity by leveraging existing infrastructure and allowing organizations to

  • Manage customer relationships
  • Track essential information
  • Generate powerful reports
  • Build customer referrals

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mobile device management

GroupLinkMDM provides tools to minimize risks of mobile technology in organizations. This mobile device management solution helps maintain visibility and control of users and data, and allows organizations to

  • Create policies
  • Manage security
  • Capture real-time data
  • Monitor status through graphical dashboards

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