ContactWise® System Requirements

Client Machine(s) System Requirements

• Pentium® III 800-MHz or higher processor
• Windows® 2000 or higher Operating System
• Minimum of 128 megabytes (MB) of RAM
• GroupWise® v6.x or higher*
• Outlook® 98 or higher (32 bit version)*
• Internet Explorer® v6.0 or higher

User Requirements

• Email address capable of receiving SMTP email (from SMTP server listed in Server Requirement Section)

Server Machine System Requirements

• Minimum of 1 GB free Hard Drive Space (expandable as needed)
• P4 class server or higher
• Minimum of 1 GB of RAM
• Minimum of 100 MB of free hard drive space (Expandable as needed)
• SMTP server capable of relaying to desired domains
• J2SE JDK 1.5.x for Windows, Netware®, Linux®, J2SE 1.4 for Netware
• Tomcat^™ 5.x

And One of The Following

Windows

• Windows 2000 Server Operating System or higher

Linux

• RedHat® or SUSE® operating system (kernel 2.4 or higher)

And One of The Following

MS SQL Server®

• Windows 2000 Server Operating System or higher
• SQL Server 2000 Database

Oracle®

• RedHat or SUSE operating system (kernel 2.4 or higher)
• UNIX (contact GroupLink for supported versions)
• Windows 2000 Server or higher
• Oracle 9i

Authentication Requirements

• GroupWise 6.5 or higher, Outlook 2003, 2007 or 2010 for persistent identity management
• X.500 Compliant Directory with LDAP support (For optional ContactWise Security, anonymous binding through port 389)

* Not required for core ContactWise functionality.

MobileCRM_™ BlackBerry® Edition System Requirements

Client Machine Web-Browser Requirements

• BlackBerry device that runs operating system version 4.6.0 and above
• Mobile network with network mode 3G & 2G enabled
• GPS enabled device with mobile Google Maps^™

Server Machine System Requirements

• Minimum of 2 GB of RAM
• Java® -J2SE 1.6
• J2EE compliant application server (Tomcat, JBoss®, WebSphere®, or WebLogic^™)
• One of the Following Operating Systems:
• Microsoft® Windows (XP, Server 2000 or higher)
• Major Linux Distributions (Ubuntu®, RedHat, Fedora®)
• Novell® OES, OES2, SUSE, SLES® 9 or higher
• Mac OS® X 10.4 or higher
• SMTP Email Server (required for sending outgoing email notifications)

Database Requirements

• Minimum of 1 GB free Hard Drive Space (expandable as needed)
• One of the Following Database Servers:
• PostgreSQL (7.3 or higher)
• Oracle (9i or higher)
• MS SQL Server (v. 2000 or higher)
• Sybase® (15 or lower)

Web Services System Requirements

Server System Requirements

• Minimum 2 GB of RAM
• JAVA-JS2E 1.5 or higher
• J2EE compliant application server (Tomcat, JBoss, WebSphere, or WebLogic)
• One of the Following Operating Systems:
• Microsoft Windows (XP, Server 2000 or higher)
• Major Linux Distribution (Ubuntu, RedHat or Fedora)
• Novell OES, OES2, SUSE, SLES 9 or higher
• Mac OS x 10.4 or higher