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ContactWise® System Requirements

Client Machine(s) System Requirements
  • Pentium® III 800-MHz or higher processor
  • Windows® 2000 or higher Operating System
  • Minimum of 128 megabytes (MB) of RAM
  • GroupWise® v6.x or higher*
  • Outlook® 98 or higher (32 bit version)*
  • Internet Explorer® v6.0 or higher
User Requirements
  • Email address capable of receiving SMTP email (from SMTP server listed in Server Requirement Section)
Server Machine System Requirements
  • Minimum of 1 GB free Hard Drive Space (expandable as needed)
  • P4 class server or higher
  • Minimum of 1 GB of RAM
  • Minimum of 100 MB of free hard drive space (Expandable as needed)
  • SMTP server capable of relaying to desired domains
  • J2SE JDK 1.5.x for Windows, Netware®, Linux®, J2SE 1.4 for Netware
  • Tomcat 5.x
And One of The Following
Windows
  • Windows 2000 Server Operating System or higher
Linux
  • RedHat® or SUSE® operating system (kernel 2.4 or higher)
And One of The Following
MS SQL Server®
  • Windows 2000 Server Operating System or higher
  • SQL Server 2000 Database
Oracle®
  • RedHat or SUSE operating system (kernel 2.4 or higher)
  • UNIX (contact GroupLink for supported versions)
  • Windows 2000 Server or higher
  • Oracle 9i
Authentication Requirements
  • GroupWise 6.5 or higher, Outlook 2003, 2007 or 2010 for persistent identity management
  • X.500 Compliant Directory with LDAP support (For optional ContactWise Security, anonymous binding through port 389)

* Not required for core ContactWise functionality.


MobileCRM BlackBerry® Edition System Requirements

Client Machine Web-Browser Requirements
  • BlackBerry device that runs operating system version 4.6.0 and above
  • Mobile network with network mode 3G & 2G enabled
  • GPS enabled device with mobile Google Maps

Server Machine System Requirements
  • Minimum of 2 GB of RAM
  • Java® -J2SE 1.6
  • J2EE compliant application server (Tomcat, JBoss®, WebSphere®, or WebLogic)
  • One of the Following Operating Systems:
    • Microsoft® Windows (XP, Server 2000 or higher)
    • Major Linux Distributions (Ubuntu®, RedHat, Fedora®)
    • Novell® OES, OES2, SUSE, SLES® 9 or higher
    • Mac OS® X 10.4 or higher
  • SMTP Email Server (required for sending outgoing email notifications)

Database Requirements
  • Minimum of 1 GB free Hard Drive Space (expandable as needed)
  • One of the Following Database Servers:
    • PostgreSQL (7.3 or higher)
    • Oracle (9i or higher)
    • MS SQL Server (v. 2000 or higher)
    • Sybase® (15 or lower)


Web Services System Requirements

Server System Requirements
  • Minimum 2 GB of RAM
  • JAVA-JS2E 1.5 or higher
  • J2EE compliant application server (Tomcat, JBoss, WebSphere, or WebLogic)
  • One of the Following Operating Systems:
    • Microsoft Windows (XP, Server 2000 or higher)
    • Major Linux Distribution (Ubuntu, RedHat or Fedora)
    • Novell OES, OES2, SUSE, SLES 9 or higher
    • Mac OS x 10.4 or higher