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All in One Solution for Your Departments

everything HelpDesk® by GroupLink® was designed as an all in one solution for any department in your organization. This solution enables departments to track, automate, and report on incident resolution, change management, and business processes in IT, Human Resources, Facilities Maintenance, Development, Purchasing Departments and more.

facilities maintenance software

Facility Maintenance Departments utilize the power of the everything HelpDesk to track requests, work orders and business programs pertaining to:

  • Preventive Maintenance Programs
  • Scheduled Equipment Repairs
  • Preventive Maintenance Automation and Workflow
  • Grounds, Lawn care, and Landscaping
  • Utility Repairs
  • Plumbing Issues
  • Work Orders
  • Parts Management
  • Fleet Management
  • Electrical Work
  • Etc.

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human resource ticket tracking

Human Resource Departments utilize the power of the everything HelpDesk to track requests and processes pertaining to:

  • 401K Management and Training
  • Dental Insurance Plan Management
  • Flex Spending
  • Healthcare Plans and Benefits
  • New Hire Processes and Procedures
  • Time Off Requests
  • Termination Processes
  • W4 Requests and Changes
  • Etc.