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The Free K-12 Help Desk Solution!
For years GroupLink® has been a leading provider of help desk software for public and
private schools, school districts, and service centers. This relationship has been aimed at helping
those that enlighten the great minds of our future to be more productive and efficient. Now
GroupLink is taking its expertise a step further by providing an enriched, full-featured,
intuitive web help desk to small school districts and schools across the country for Free!
The FREE K-12 Help Desk comes with three Technician licenses and three Group licenses of eHD™'s lite version.
It comes with unlimited end users and is 100% web based. The best part is, it comes coupled with 60 days of free
consultation, support,and training from GroupLink's renowned staff.
The FREE K-12 Help Desk comes with:
Free Unlimited Software Upgrades, No Restrictions
No Contracts or Expiration Dates
Software that is completely Free of Ads
60 Days of Free Consultation, Support, and Training
The FREE K-12 Help Desk Software Features Include:
Web-based Portal that Can be Accessed with Any Major Browser or with Your Smartphone
Email and Calendar Integration with Outlook®/Exchange,
GroupWise® and SMTP (Gmail™, Yahoo!®, etc.) Clients
Email to Ticket Capabilities
Directory Integration with Microsoft®'s Active
Directory®, Novell®'s Directory Service (eDirectory™), and
Apple®'s Open Directory
Cross-Platform Support for Windows®, Mac®, All Major Linux® Distribution, and Novell
Backend Database Support for MySQL® 5.0 or higher, Oracle® 9i or higher, MS SQL Server® version 2000 or higher,
PostgreSQL 7.3 or higher, and Sybase® 15 or lower
Powerful Built-in Reporting Tool for Customized Service Desk Reports
Fully Customizable Groups for Your Different Departments (IT, Facilities Maintenance, HR, Etc.)
Ticket Escalation and Service Level Agreements (SLAs) With the Scheduler
Surveys for Increased End-User Satisfaction
Public and Private Knowledge Base
And Much more...
Download Now!
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