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The Free K-12 Help Desk Solution!

For years GroupLink® has been a leading provider of help desk software for public and private schools, school districts, and service centers. This relationship has been aimed at helping those that enlighten the great minds of our future to be more productive and efficient. Now GroupLink is taking its expertise a step further by providing an enriched, full-featured, intuitive web help desk to small school districts and schools across the country for Free!


K-12 help desk

The FREE K-12 Help Desk comes with three Technician licenses and three Group licenses of eHD™'s lite version. It comes with unlimited end users and is 100% web based. The best part is, it comes coupled with 60 days of free consultation, support,and training from GroupLink's renowned staff.


The FREE K-12 Help Desk comes with:

  • Free Unlimited Software Upgrades, No Restrictions

  • No Contracts or Expiration Dates

  • Software that is completely Free of Ads

  • 60 Days of Free Consultation, Support, and Training



The FREE K-12 Help Desk Software Features Include:

  • Web-based Portal that Can be Accessed with Any Major Browser or with Your Smartphone

  • Email and Calendar Integration with Outlook®/Exchange, GroupWise® and SMTP (Gmail, Yahoo!®, etc.) Clients

  • Email to Ticket Capabilities

  • Directory Integration with Microsoft®'s Active Directory®, Novell®'s Directory Service (eDirectory), and Apple®'s Open Directory

  • Cross-Platform Support for Windows®, Mac®, All Major Linux® Distribution, and Novell

  • Backend Database Support for MySQL® 5.0 or higher, Oracle® 9i or higher, MS SQL Server® version 2000 or higher, PostgreSQL 7.3 or higher, and Sybase® 15 or lower

  • Powerful Built-in Reporting Tool for Customized Service Desk Reports

  • Fully Customizable Groups for Your Different Departments (IT, Facilities Maintenance, HR, Etc.)

  • Ticket Escalation and Service Level Agreements (SLAs) With the Scheduler

  • Surveys for Increased End-User Satisfaction

  • Public and Private Knowledge Base

  • And Much more...



Download Now!




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