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The K-12 Academic Help Desk Solution
GroupLink® helps those that enlighten the minds of our future by providing solutions for public
and private schools. everything HelpDesk® allows schools to open the lines of communication,
increase technician productivity, and reduce response time. This solution adapts to multiple departments,
permitting schools to leverage one solution for the entire institution.
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Information Technology
- Streamline and track issue resolution and requests
- Build powerful reports to show key statistics and identify problems
- Track and report on managed assets to analyze trends and identify troubled assets
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Facilities & Maintenance
- Manage maintenance issues and requests
- Create preventive maintenance schedules
- Automate maintenance processes and routine tasks with workflow
- Schedule rooms or events such as field trips, the auditorium, the cafeteria, or classrooms
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Human Resources
- Manage requests, processes, and employee information while creating an audit trail
- Automate processes such as payroll, staffing, benefits, and training
- Create Knowledgebase articles for quick access to common solutions and documents
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Transportation
- Empower drivers and technicians
- Automate routine processes and tasks such as vehicle maintenance, scheduling, and vehicle turnover
- Manage vehicle and bus scheduling, inventory, and route information
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